[rt-users] CanonicalizeUserInfo in Email.pm - "Name in use"

[Mike Peachey]

Rob Munsch wrote:
> On Thu, Jan 29, 2009 at 12:39 PM, Mike Peachey <mike.peachey at jennic.com> wrote:
> 
>> I will be working on functionality for EA 0.09 whereby it will lookup a
>> user on reception of e-mail, determine if an account already exists with
>> one of the available e-mail addresses in their LDAP service and if so
>> log them in with that address, but it is not currently possible in 0.08.
> 
> In the meantime, what's the recommended method for dealing with users
> you want to auth via LDAP if they've already submitted tickets via
> email, and exist in RT because of that?
> 
> 

Change the email address of the email created account to @foo.bar

-- 
Kind Regards,

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Mike Peachey, IT
Tel: +44 114 281 2655
Fax: +44 114 281 2951
Jennic Ltd, Furnival Street, Sheffield, S1 4QT, UK
Comp Reg No: 3191371 - Registered In England
http://www.jennic.com
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