[rt-users] Module not loading (ExternalAuth)

[Kevin Falcone]

On Jan 30, 2009, at 12:10 PM, Rob Munsch wrote:

> Hello list,
>
> After upgrading to 3.8.2 and RT::Authen::ExternalAuth 0.08, it seems
> the module doesn't load.  Debug level logging shows autohandler
> processing logins, not the plugin.  When logged into RT as the root
> user and checking the Sys Config, i see:
>
> Regexp::Common::delimited v2.106;
> RT v3.8.2;
> RT::Extension::ExtractCustomFieldValues v2.0;
> RT::Interface::Email v2;
> RT::Interface::Web::Request v0.30;
> Scalar::Util v1.19;
>
> In there is where i'd expect to see ExternalAuth.
>
> My entire rt3/ dir is chown'd to my apache user, and readable to it.
> The first line in my SiteConfig.pm is
>
> Set( @Plugins, qw(RT::Authen::ExternalAuth) );
>
> and the rest of the config seems to be honored (the next line is the
> Set for ECFV, frex, and that's working well).

This makes me think you have two
Set(@Plugins, ...) lines, with the second clobbering the first
You probably want
Set(@Plugins, qw(RT::Authen::ExternalAuth  
RT::Extension::ExtractCustomFieldValues))

-kevin

>
>
> Not sure where to being poking this for answers.
>
> Thanks,
> Rob
>
> -- 
> /chown -R us:us /yourbase
> _______________________________________________
> http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users
>
> Community help: http://wiki.bestpractical.com
> Commercial support: sales at bestpractical.com
>
>
> Discover RT's hidden secrets with RT Essentials from O'Reilly Media.
> Buy a copy at http://rtbook.bestpractical.com
>