[rt-users] RT::Extension::SLA -- problems

William Graboyes william.graboyes at theportalgrp.com
Mon Jul 6 13:12:08 EDT 2009


Hi all,

I am having a problem with the SLA module.

Any time we change a due date, The SLA module changes it back to the
prescribed due date in the config file.

Is there any way to change this behavior?

RT Version: 3.8.4

-- 
Bill Graboyes
On Assignment At:
Toyota Motor Sales, USA, Inc.
Consumer Portal Delivery
Office: (310) 468-6754
Cell: (714) 515-8312
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