[rt-users] Tool to graph custom fields?

Kevin Falcone falcone at bestpractical.com
Wed Jul 8 15:10:01 EDT 2009


On Wed, Jul 08, 2009 at 01:28:33PM -0400, Jerrad Pierce wrote:
> Is anyone aware of a tool to let users create more complex or arbitrary graphs
> than the few published modern extensions? They're useful, but all fairly limited
> and impose many constraints. I'm asking for a general solution, but what I'm
> presently most interested in is a way of graphing the relative abundance of
> custom field values amongst tickets matching a given query. i.e; I'd like a pie
> chart of how many tickets created in the last month have CF-Fred set to foo,
> bar, baz or qux...

What you describe should be built into 3.8

Search for tickets created after 2009-07-01
Scroll the bottom of the results, choose a Pie
chart and chart by Custom Field Fred

-kevin



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