[rt-users] Assigning and reassigning tickets with RT

Milkosky, Chris Chris.Milkosky at premiereglobal.com
Wed Jul 15 10:50:07 EDT 2009

Hello all!  I'm evaluating the use of RT within my department, so
consider me new to RT.


1)      As a manager, how can I create and assign tickets to one of my
employees within RT?  I would rather not require them to "Take" the

2)      Can I create a ticket and assign it to myself (for tracking





-------------- next part --------------
An HTML attachment was scrubbed...
URL: <http://lists.bestpractical.com/pipermail/rt-users/attachments/20090715/2be8edae/attachment.htm>

More information about the rt-users mailing list