[rt-users] What permissions?

Lander, Scott slander at hearstsc.com
Thu Jul 16 13:00:49 EDT 2009

In RT 3.8.4

I have several queues, and several matching groups (IE, group NOC, queue NOC).    Each (privileged) person in the group can see, create, modify, etc., tickets in their queue.   However, I would like them to be able to create and move tickets to other queues - but, not to be able to see (as in see the tickets) in those queues.   For instance, the NOC people should be able to create a ticket in the Operations queue, without being able to see the tickets in the operations queue.

Is this possible?


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