[rt-users] RT 3.8.2 -> 3.8.6 upgrade issue FCKeditor error

Sean stroke_of_death at yahoo.com
Tue Jul 21 14:53:00 EDT 2009


I recently upgraded from 3.8.2 to 3.8.6 

When using the web interface, any interaction involving
the FCK editor (i.e. create ticket, reply, resolve, comment) induces a pop-up window (in IE, dont have firefox to test) which says "Unknown toolbar item "CreateDiv"  - if I click ok the FCKeditor loads. Luckily, I am 
doing this on a test instance. When comparing the two FCKeditor screens, there are several buttons missing on the 3.8.6 screen vs. the 3.8.2 in the editor. I can provide screenshots if requested, but I think this is more a problem with "CreateDiv" vs the actual buttons themselves.

Any ideas?



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