[rt-users] Docs for mailgate comments?

Scott T. Hildreth shildret at scotth.emsphone.com
Wed Jul 22 14:13:59 EDT 2009

Can someone please explain or point me to the docs on how
the comments work for email.  I'm sure it is right under my
nose, but all I can find is how to setup the rt-mailgate.  Does
RT parse the ticket number from the subject?


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