[rt-users] Database Initialization Error 2 - but testdeps successful

Thomas Fluch FluchT at wyeth.com
Thu Jul 23 05:23:07 EDT 2009


Hi folks!
 
I have problems with the installation of RT 3.8.4 on Debian 5.
 
Running testdeps returns "All dependences have been found".
 
My RT_SiteConfig.pm file looks like this:
#
# To include a directive here, just copy the equivalent statement
# from RT_Config.pm and change the value. We've included a single
# sample value below.
#
# This file is actually a perl module, so you can include valid
# perl code, as well.
#
# The converse is also true, if this file isn't valid perl, you're
# going to run into trouble. To check your SiteConfig file, use
# this comamnd:
#
#   perl -c /path/to/your/etc/RT_SiteConfig.pm

Set( $rtname, 'rt.vecweb.net' );
Set( $Organization, 'vecweb.net' );
Set( $CorrespondAddress, 'rt at rt.vecweb.net' );
Set( $CommentAddress, 'rt-comment at rt.vecweb.net' );
Set( $OwnerEmail, 'root' );
Set( $MaxAttachmentSize, 10000000 );
Set( $DatabaseType, 'mysql' );
Set( $DatabaseUser, 'root' );
Set( $DatabasePassword, 'root' );
Set( $DatabaseName, 'rt3' );
Set( $WebPath, '/rt');
Set( $WebBaseURL, 'http://rt.vecweb.net' );
 
#Set(@Plugins,(qw(Extension::QuickDelete RT::FM)));
1;
 
When running "make initialize-database" the following errors occur:
debian:/home/user/rt-3.8.4# make initialize-database
/usr/bin/perl sbin/rt-setup-database --action init --dba root --prompt-for-dba-password
Can't locate Unicode/Map.pm in @INC (@INC contains: /home/user/rt-3.8.4/sbin/../local/lib /home/user/rt-3.8.4/sbin/../lib /etc/perl /usr/local/lib/perl/5.10.0 /usr/local/share/perl/5.10.0 /usr/lib/perl5 /usr/share/perl5 /usr/lib/perl/5.10 /usr/share/perl/5.10 /usr/local/lib/site_perl .) at /usr/local/share/perl/5.10.0/MIME/WordDecoder.pm line 376.
BEGIN failed--compilation aborted at /usr/local/share/perl/5.10.0/MIME/WordDecoder.pm line 376.
Compilation failed in require at /usr/local/share/perl/5.10.0/MIME/Parser/Filer.pm line 133.
BEGIN failed--compilation aborted at /usr/local/share/perl/5.10.0/MIME/Parser/Filer.pm line 133.
Compilation failed in require at /usr/local/share/perl/5.10.0/MIME/Parser.pm line 149.
BEGIN failed--compilation aborted at /usr/local/share/perl/5.10.0/MIME/Parser.pm line 149.
Compilation failed in require at /home/user/rt-3.8.4/sbin/../lib/RT/EmailParser.pm line 60.
BEGIN failed--compilation aborted at /home/user/rt-3.8.4/sbin/../lib/RT/EmailParser.pm line 60.
Compilation failed in require at /home/user/rt-3.8.4/sbin/../lib/RT/Interface/Email.pm line 56.
BEGIN failed--compilation aborted at /home/user/rt-3.8.4/sbin/../lib/RT/Interface/Email.pm line 56.
Compilation failed in require at /home/user/rt-3.8.4/sbin/../lib/RT/Queue_Overlay.pm line 77.
BEGIN failed--compilation aborted at /home/user/rt-3.8.4/sbin/../lib/RT/Queue_Overlay.pm line 77.
Compilation failed in require at (eval 1053) line 3.
Compilation failed in require at /home/user/rt-3.8.4/sbin/../lib/RT/Queues.pm line 76.
BEGIN failed--compilation aborted at /home/user/rt-3.8.4/sbin/../lib/RT/Queues.pm line 76.
Compilation failed in require at /home/user/rt-3.8.4/sbin/../lib/RT/ACE_Overlay.pm line 70.
BEGIN failed--compilation aborted at /home/user/rt-3.8.4/sbin/../lib/RT/ACE_Overlay.pm line 70.
Compilation failed in require at (eval 1052) line 3.
Compilation failed in require at /home/user/rt-3.8.4/sbin/../lib/RT/ACL.pm line 76.
BEGIN failed--compilation aborted at /home/user/rt-3.8.4/sbin/../lib/RT/ACL.pm line 76.
Compilation failed in require at /home/user/rt-3.8.4/sbin/../lib/RT/Group_Overlay.pm line 82.
BEGIN failed--compilation aborted at /home/user/rt-3.8.4/sbin/../lib/RT/Group_Overlay.pm line 82.
Compilation failed in require at (eval 1034) line 3.
Compilation failed in require at /home/user/rt-3.8.4/sbin/../lib/RT/Principal_Overlay.pm line 60.
BEGIN failed--compilation aborted at /home/user/rt-3.8.4/sbin/../lib/RT/Principal_Overlay.pm line 60.
Compilation failed in require at (eval 1033) line 3.
Compilation failed in require at /home/user/rt-3.8.4/sbin/../lib/RT/Principals.pm line 76.
BEGIN failed--compilation aborted at /home/user/rt-3.8.4/sbin/../lib/RT/Principals.pm line 76.
Compilation failed in require at /home/user/rt-3.8.4/sbin/../lib/RT/User_Overlay.pm line 73.
BEGIN failed--compilation aborted at /home/user/rt-3.8.4/sbin/../lib/RT/User_Overlay.pm line 73.
Compilation failed in require at (eval 1032) line 3.
Compilation failed in require at /home/user/rt-3.8.4/sbin/../lib/RT/Record.pm line 70.
BEGIN failed--compilation aborted at /home/user/rt-3.8.4/sbin/../lib/RT/Record.pm line 70.
Compilation failed in require at /home/user/rt-3.8.4/sbin/../lib/RT/Ticket.pm line 72.
BEGIN failed--compilation aborted at /home/user/rt-3.8.4/sbin/../lib/RT/Ticket.pm line 72.
Compilation failed in require at /home/user/rt-3.8.4/sbin/../lib/RT/Tickets.pm line 76.
BEGIN failed--compilation aborted at /home/user/rt-3.8.4/sbin/../lib/RT/Tickets.pm line 76.
Compilation failed in require at /home/user/rt-3.8.4/sbin/../lib/RT.pm line 423.
BEGIN failed--compilation aborted at sbin/rt-setup-database line 86.
make: *** [initialize-database] Error 2
 
Im a totally newbie on Debian or any command line programing. Do you have any suggestions how to get this command running?
 
Best regards,
Thomas
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