[rt-users] Allow selfservice users to choose their own DUE DATE.
Kevin Falcone
falcone at bestpractical.com
Thu Jul 23 10:22:47 EDT 2009
On Thu, Jul 23, 2009 at 08:58:57AM -0500, Michael Ellis wrote:
> I'm still looking for a way to "due" this. Any suggestions?
Either modify the SelfService interface to expose the Due field or
create a custom field and in a Scrip set the Due Date.
-kevin
>
> -Mike
> From: [1]Michael Ellis
> Sent: Monday, July 06, 2009 10:23 AM
> To: [2]RT-USERS
> Subject: [rt-users] Allow selfservice users to choose their own DUE DATE.
> I've got a queue set up for equipment booking requests. I'd like for unprivileged users to be
> able to use the duedate field to specify the day they want the laptop/projector setup. I know
> I could add a custom field, but can I present the baked-in duedate to the unprivileged users
> at the self service page?
>
> If I have to use a custom field, is there a way to automagically use that to set the real
> duedate?
>
> Thanks very much,
>
> Mike Ellis
>
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