[rt-users] Allow selfservice users to choose their own DUE DATE.

[Michael Ellis]

Thanks Kevin,

I guess what I'm asking, is how do I modify the SelfService interface to 
expose the Due field?

Mike

--------------------------------------------------
From: "Kevin Falcone" <falcone at bestpractical.com>
Sent: Thursday, July 23, 2009 9:22 AM
To: <rt-users at lists.bestpractical.com>
Subject: Re: [rt-users] Allow selfservice users to choose their own DUE 
DATE.

> On Thu, Jul 23, 2009 at 08:58:57AM -0500, Michael Ellis wrote:
>>    I'm still looking for a way to "due" this. Any suggestions?
>
> Either modify the SelfService interface to expose the Due field or
> create a custom field and in a Scrip set the Due Date.
>
> -kevin
>
>>
>>    -Mike
>>    From: [1]Michael Ellis
>>    Sent: Monday, July 06, 2009 10:23 AM
>>    To: [2]RT-USERS
>>    Subject: [rt-users] Allow selfservice users to choose their own DUE 
>> DATE.
>>    I've got a queue set up for equipment booking requests. I'd like for 
>> unprivileged users to be
>>    able to use the duedate field to specify the day they want the 
>> laptop/projector setup. I know
>>    I could add a custom field, but can I present the baked-in duedate to 
>> the unprivileged users
>>    at the self service page?
>>
>>    If I have to use a custom field, is there a way to automagically use 
>> that to set the real
>>    duedate?
>>
>>    Thanks very much,
>>
>>    Mike Ellis
>>
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