[rt-users] PATH: shredder deletes users with valid messages

gordon at cryologic.com gordon at cryologic.com
Thu Jul 23 20:32:25 EDT 2009

Demanding work be done by developers who kindly (ie for free) maintain 
open source software, in my opinion, borders on being plain rude.
You are free to patch your own version of RT, or find alternative 
software which falls more in line with your expectations for ongoing 
development. The excuse of being tired and emotional only carries weight 
for so long.


Jo Rhett wrote:
> See my reply.   The part of the patch which you refused because it was  
> "well documented" breaks RT.  Not fixing that isn't something you can  
> simply "document" -- RT falls over.  Searches break.  Pulling up  
> tickets break.  Pulling reports on users work on tickets break.   You  
> can't simply "document this behavior", it's a must-fix issue.

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