[rt-users] Scrip for Merging bounces into existing tickets added to the wiki

Otmar Lendl ol at bofh.priv.at
Fri Jul 24 07:43:07 EDT 2009


I recently hacked up a small Scrip that tries to merge new tickets
generated by mail bounces into the ticket that generated the mail.

This is similar to what
http://wiki.bestpractical.com/view/RtBounceHandler is doing, just that
it's implemented as a scrip and not as an external program which runs
on incoming mail.

I've added my code to the RT wiki at 

I hope someone else might find it useful, too.

-=-  Otmar Lendl  --  ol at bofh.priv.at  --  http://lendl.priv.at/  -=-

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