[rt-users] Scrip for Merging bounces into existing tickets added to the wiki
Otmar Lendl
ol at bofh.priv.at
Fri Jul 24 07:43:07 EDT 2009
FYI,
I recently hacked up a small Scrip that tries to merge new tickets
generated by mail bounces into the ticket that generated the mail.
This is similar to what
http://wiki.bestpractical.com/view/RtBounceHandler is doing, just that
it's implemented as a scrip and not as an external program which runs
on incoming mail.
I've added my code to the RT wiki at
http://wiki.bestpractical.com/view/BounceMerge
I hope someone else might find it useful, too.
/ol
--
-=- Otmar Lendl -- ol at bofh.priv.at -- http://lendl.priv.at/ -=-
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