[rt-users] message display bug reappears in 3.8.4

Jo Rhett jrhett at netconsonance.com
Mon Jul 27 12:58:08 EDT 2009

Kevin, this bug is still present in 3.8.4 -- I didn't apply our patch  
to this when we installed it and I can easily see this problem.

You claimed you are having trouble replicating this bug.  I'm boggled,  
because my bug description on the original report shows it clearly.    
How can I help you replicate it?

On Jun 3, 2009, at 12:01 PM, Kevin Falcone wrote:
> On Jun 3, 2009, at 2:47 PM, Jo Rhett wrote:
>> On Jun 3, 2009, at 5:23 AM, Kevin Falcone wrote:
>>>> I reported this message display bug about 3 months ago, Kevin  
>>>> agreed
>>>> with the fix, but it's still present in 3.8.3.  Without this fix,  
>>>> if
>>>> you click "Show" next to an outgoing mail message, regardless of
>>>> your
>>>> preference settings, text paragraphs are a single long line.
>>> I don't recall agreeing with the fix, but I did ask for it to end up
>>> in the
>>> bug tracker so it could be tracked.
>>> Its currently slated for review for 3.8.4
>>> http://rt3.fsck.com/Ticket/Display.html?id=13230
>>> As I recall, during triage for 3.8.3 I couldn't immediately  
>>> replicate
>>> the problem you were solving so we left it for further review when
>>> we had a little more time to replicate.
>> It only happens when you click "Show" for outbound messages - ie, to
>> AdminCcs or Requestors.  Normal ticket display is unaffected.
> http://rt3.fsck.com/Ticket/ShowEmailRecord.html?id=13230&Transaction=109609&Attachment=52649
> That looked fine, so I tabled it for 3.8.3 until we could figure out
> what it
> was trying to fix.
> -kevin
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Jo Rhett
Net Consonance : consonant endings by net philanthropy, open source  
and other randomness

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