[rt-users] Using CLI : Custom field fails to enter?

Darafeyen darafeyen at internode.on.net
Fri Jul 24 22:22:48 EDT 2009


RT 3.6.7 running on Gentoo

Dear all,

I apologise if this question is an obvious one. After much searching, I
am hoping someone has a simple/short answer.

Trying to create a ticket from CLI, with one custom field in it
Custom field is called: Map

rt create -t ticket set Queue="Scripts" Subject="New"
Requestor="Darafeyen" text="No info available." CF-Map="Weaving the
Pattern"
Ticket 14 created

Similiarly, these dont work :
CF-Map='Weaving the Pattern'
CF-Map=Weaving

This creates the ticket, but does not populate the Map field. (it has no
value in it, when viewed)

Custom fields entered by the web interface do work, and are available
from both the web and CLI rt show as below. 

./rt show ticket/2 results in
snip
..
..
..
CF-Map: A New Beginning

Is it a real bug or a user Bug :) ?

Darafeyen
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