[rt-users] RTFM: Remove the [Lookup Host/IP] from tickets.

William Graboyes william.graboyes at theportalgrp.com
Tue Jul 28 12:11:41 EDT 2009


Hello List,

I have users complaining about the RTFM feature that adds inline links for
searching for other tickets by a host, while this is extremely useful, it
also renders the ticket text useless for copy/pasting.  This is really a
lame question, but I have been digging for a while, and cannot find a way to
disable this feature.


Thanks,
Bill
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