[rt-users] RTFM: Remove the [Lookup Host/IP] from tickets.

Ruslan Zakirov ruslan.zakirov at gmail.com
Tue Jul 28 12:20:45 EDT 2009

It's RTIR's feature and can be adjusted using MakeClicky config
option. I think these additional clicky things are defined in
RTIR_Config.pm. You can set your clicky set via RT_SiteConfig.pm.

On Tue, Jul 28, 2009 at 8:11 PM, William
Graboyes<william.graboyes at theportalgrp.com> wrote:
> Hello List,
> I have users complaining about the RTFM feature that adds inline links for
> searching for other tickets by a host, while this is extremely useful, it
> also renders the ticket text useless for copy/pasting.  This is really a
> lame question, but I have been digging for a while, and cannot find a way to
> disable this feature.
> Thanks,
> Bill
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Best regards, Ruslan.

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