[rt-users] Trouble adding RTx-Tags-0.14 to RT 3.8.1

Kay Wanous kay.wanous at gmail.com
Tue Jul 28 13:50:05 EDT 2009

Yes, I'm sure I have permissions... they're owned by me and I see them 
in the queue (and I can search for them by owner or queue).

No, the custom field search isn't working.  Looking at this page on the 
wiki (http://wiki.bestpractical.com/view/SearchCustomField), there's a 
patch - but it seems like I shouldn't need the patch if I've installed 
RTx:Tags.  Is that right?

   -- Kay

Jerrad Pierce wrote:
> On Tue, Jul 28, 2009 at 11:27, Ruslan Zakirov<ruslan.zakirov at gmail.com> wrote:
>> Look into logs, enable warnings log level. Also, you get better chance
>> to get answer on your problems if you send to this list and cc author
>> of the extension.
> Present.
> My reply:
> Are you you sure you have permission to view those tickets?
> Installing the module should handle everything at once,
> and nobody else has had this particular problem...
> Alternatively, verify that CF searching, as documented in the POD/
> on the Simple Search page, is working properly. e.g; .tags:foo or
> .bar:qux

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