[rt-users] Trouble adding RTx-Tags-0.14 to RT 3.8.1

[Jerrad Pierce]

On Tue, Jul 28, 2009 at 11:27, Ruslan Zakirov<ruslan.zakirov at gmail.com> wrote:
> Look into logs, enable warnings log level. Also, you get better chance
> to get answer on your problems if you send to this list and cc author
> of the extension.
Present.

My reply:

Are you you sure you have permission to view those tickets?

Installing the module should handle everything at once,
and nobody else has had this particular problem...

Alternatively, verify that CF searching, as documented in the POD/
on the Simple Search page, is working properly. e.g; .tags:foo or
.bar:qux