[rt-users] Trouble adding RTx-Tags-0.14 to RT 3.8.1

[Kay Wanous]

Well, it looks to be an awesome extension for my group once it's working 
for us.  :D

Yes, Googleish_Local.pm is in the right place.  And yes, the text does 
show up on the simple search page.

Looking more in the Apache logs, when adding a tag (even though it says 
"... added as a value for Tags" in the Result), I'm seeing this:

[Tue Jul 28 18:11:21 2009] [error]: Scrip Prepare 11 died. - Require of 
RT::Action:: failed.
Can't locate RT/Action/.pm in @INC (@INC contains: 
/usr/local/rt3/bin/../local/lib 
/usr/local/rt3/local/plugins/RTx-Tags/lib /usr/local/rt3/bin/../lib 
/etc/perl /usr/local/lib/perl/5.8.8 /usr/local/share/perl/5.8.8 
/usr/lib/perl5 /usr/share/perl5 /usr/lib/perl/5.8 /usr/share/perl/5.8 
/usr/local/lib/site_perl . /etc/apache2) at (eval 843) line 3.

Stack:
   [(eval 843):3]
   [/usr/local/rt3/bin/../lib/RT/Scrip_Overlay.pm:430]
   [/usr/local/rt3/bin/../lib/RT/Scrips_Overlay.pm:240]
   [/usr/local/rt3/bin/../lib/RT/Transaction_Overlay.pm:169]
   [/usr/local/rt3/bin/../lib/RT/Record.pm:1419]
   [/usr/local/rt3/bin/../lib/RT/Record.pm:1701]
   [/usr/local/rt3/bin/../lib/RT/Record.pm:1543]
   [/usr/local/rt3/bin/../lib/RT/Interface/Web.pm:1192]
   [/usr/local/rt3/bin/../lib/RT/Interface/Web.pm:1093]
   [/usr/local/rt3/share/html/Ticket/Modify.html:83]
   [/usr/local/rt3/share/html/autohandler:308]


Stack:
   [/usr/local/rt3/bin/../lib/RT/ScripAction_Overlay.pm:173]
   [/usr/local/rt3/bin/../lib/RT/Scrip_Overlay.pm:430]
   [/usr/local/rt3/bin/../lib/RT/Scrips_Overlay.pm:240]
   [/usr/local/rt3/bin/../lib/RT/Transaction_Overlay.pm:169]
   [/usr/local/rt3/bin/../lib/RT/Record.pm:1419]
   [/usr/local/rt3/bin/../lib/RT/Record.pm:1701]
   [/usr/local/rt3/bin/../lib/RT/Record.pm:1543]
   [/usr/local/rt3/bin/../lib/RT/Interface/Web.pm:1192]
   [/usr/local/rt3/bin/../lib/RT/Interface/Web.pm:1093]
   [/usr/local/rt3/share/html/Ticket/Modify.html:83]
   [/usr/local/rt3/share/html/autohandler:308] 
(/usr/local/rt3/bin/../lib/RT/Scrip_Overlay.pm:438)


Jerrad Pierce wrote:
>> No, the custom field search isn't working.
> And local/plugins/RTx-Tags/lib/RT/Search/Googleish_Local.pm is in the
> right place?
> 
> If "Searching custom field values can be done with .CFieldName:keyword
> e.g; .tags:spam. Negation is also permitted by prepending a - i.e;
> -.tags:spam finds ham. Alternatively for tags, use the cloud of links
> below:" does show up on the simple search page then your installation
> is still broken.
> 
>> Is that right?
> Yes, as documented on the page.
> 
> This isn't a very complicated extension, but a little hard to debug
> without details.