[rt-users] Correspond vs. Comment on resolve

Sean stroke_of_death at yahoo.com
Thu Jul 30 12:10:03 EDT 2009


On RT 3.8.4, if I put my mouse over the "resolve" link on a ticket, 
it goes to Update.html?Action=comment<....> How can I change
that to Action=Correspond  ? Not sure where this lives. I just
want it to do correspondance by default when someone resolves a ticket vs. comment by default



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