[rt-users] Attachment storage

Jo Rhett jrhett at netconsonance.com
Thu Jul 30 14:27:03 EDT 2009

On Jul 29, 2009, at 4:16 PM, Michael Ellis wrote:
> I am considering attaching .wav files of the voicemail left on our  
> helpdesk to rt tickets, but I'm worried about performance/stability  
> if I start putting this amount of binary data in the system. I ran  
> this thought by our local DB guy and he

FWIW our voicemail system dumps all voicemail as WAV files into a  
separate queue that is transcribed by the support staff.   We've  
probably got 7k messages in there now, no problems so far.

Jo Rhett
Net Consonance : consonant endings by net philanthropy, open source  
and other randomness

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