[rt-users] How to get RT ticket links.

[Tom Lahti]

URI:  REST/1.0/ticket/nn/links/show

Give it a try.  I don't know if there's a convenient function for it in
RT::Client::REST but I'll be adding it to my rt-client ruby gem shortly.


Mohy Farag wrote:
> How can I get a hash of links from rt?
> 
> By links I mean (Depends on, Depended on by, Parents, Children, Refers to 
> and, Referred to by).
> 
> This will be a script in perl that runs remotely and connects to an RT 
> machine. my research led me to module RT::Client::REST. It can retrieve 
> other info on a ticket but not the links. any idea how I can get a hash of 
> links from rt?
> 
> Currently RT::Client::REST->show() only returns
> 
> $VAR1 = {
>            'TimeEstimated' => '',
>            'Status' => 'open',
>            'Queue' => 'q1',
>            'AdminCc' => '',
>            'Requestors' => 'log at log.com',
>            'Started' => 'Thu Feb 19 1:02:58 2009',
>            'InitialPriority' => '40',
>            'Starts' => 'Not set',
>            'TimeWorked' => '',
>            'id' => 'ticket/2',
>            'Told' => 'Not set',
>            'Cc' => '',
>            'Subject' => 'test ticket',
>            'FinalPriority' => '90',
>            'TimeLeft' => '',
>            'Creator' => 'guy',
>            'Owner' => 'guy',
>            'Resolved' => 'Not set',
>            'Created' => 'Tue Feb 17 13:22:11 2009',
>            'Priority' => '42',
>            'Due' => 'Not set'
> };
> 
> 
> -Mohy
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   Tom Lahti
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