[rt-users] Custom Fields and Tickets in RT DB Schema
Christian Gilmore
cag at us.ibm.com
Mon Jun 1 16:59:21 EDT 2009
I've been trying to understand how custom fields relate to tickets in the
RT3 schema, and I can't make that connection. I see transactions related
to the ticket and the setting of custom fields, but it doesn't seem to
have the custom field value in the transaction. I need some help making
this db-level connection.
Thanks!
Christian Gilmore
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