[rt-users] BUG: no_tickets option in rt-shredder Users misses Cc people

[Jo Rhett]

I found the bug.  It's a documentation bug mostly -- the no_tickets  
option is listed as binary, which said to me no value should be  
provided.  However, if you don't define a value (like quoted below)  
then it doesn't work.

This code change would allow it to be used either way:
	
--- Users.pm_orig       2009-06-02 12:28:24.000000000 -0700
+++ Users.pm    2009-06-02 14:25:26.000000000 -0700
@@ -165,7 +165,7 @@
                  );
      }

-    if( $self->{'opt'}{'no_tickets'} ) {
+    if( exists $self->{'opt'}{'no_tickets'} ) {
          return $self->FilterWithoutTickets(
              Shredder => $args{'Shredder'},
              Objects  => $objs,

On Jun 2, 2009, at 12:25 PM, Jo Rhett wrote:
> rt-shredder --plugin help-Users
> (snip)
> no_tickets - boolean
>
>    If true then plugin looks for users who are not watchers (Owners,
>    Requestors, Ccs or AdminCcs) of any ticket.
>
> Well, using the following command gets me thousands of results:
>
> 	rt-shredder --plugin  
> "Users=no_tickets;status,any;replace_relations,Nobody;limit,10000" -- 
> sqldump /u/rtweb/shredder-restore-users.sql
>
> Investigating these users, I find that all of them are Ccs of  
> tickets, but are not Requestors of any tickets.  This seems to  
> conflict with both the documentation for the option, and the  
> expected result.
>
> -- 
> Jo Rhett
> Net Consonance : consonant endings by net philanthropy, open source  
> and other randomness
>
>
>

-- 
Jo Rhett
Net Consonance : consonant endings by net philanthropy, open source  
and other randomness