[rt-users] admin cc not receiving mail

[Bashir Jahed]

Hi,

 

Been googling for 2 weeks with no success.

 

I have an issue with admin cc. I am listed as admin cc of a queue. If
someone adds a comment to a ticket i receive the correspondence, however
if someone emails a comment the correspondence is not sent out to admin
cc's

 

Is this the standard way it should work? I would like all transacations
on a particular queue to be sent to the admin cc's. Is this possible?

 

Bashir

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