[rt-users] Custom Fields in Update.html view
Kevin Falcone
falcone at bestpractical.com
Wed Jun 3 08:19:20 EDT 2009
On Jun 1, 2009, at 11:34 PM, Stephen Cochran wrote:
> Custom fields are displayed in Update.html (reached by clicking on
> Comment, Reply, or Resolve). Are they supposed to be modifiable in
> that interface? I don't see anything in Update.html that would be
> saving their settings, though I don't recognize the form submission
> handling in Update.html.
>
> I know the ticket status and owners are saved, but CFs dont' seem to
> be.
Sounds like you have an incomplete local modification
RT only displays Transaction Custom Fields on that page,
not Ticket Custom Fields
-kevin
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