[rt-users] How to Migrate the Bugzilla Ticket Description into Request Tracker

[Ruslan Zakirov]

Content of tickets is organized as MIME parts in attachments table.
Each attachment may have a parent and sticketed to  a transaction.
Transactions with attachments usually have Create, Correspond or
Comment type.

What else do you want to know?

On Tue, Jun 2, 2009 at 7:23 PM, Kwasi Date-Bah
<kwasi.date-bah at snowvalley.com> wrote:
> Issue
>
>
>
> My colleague and I have mostly completed the migration of our company
> bugzilla database to request tracker.
>
> The issue I am currently encountering is that although the tickets have
> migrated across, the actual body content
> of the ticket has not migrated across.
>
>
>
> I have seen that the detail for a ticket should be held in the attachments
> table.
>
> I would really appreciate any advise that you can offer me.
>
>
>
> Thanks,
>
> __________________________
>
> Kwasi Date-Bah
> Database Administrator
>
> Direct Line: +44 20 7813 9536
> kwasi.date-bah at snowvalley.com
>
> 10 Emerald Street, London, WC1N 3QA
> Website: http://www.snowvalley.com
>
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>
>
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-- 
Best regards, Ruslan.