[rt-users] How to Migrate the Bugzilla Ticket Description into Request Tracker

[Ken Crocker]

Kwasi,

    I'm not sure I understand what you mean by "Detail of the Ticket" 
(especially in terms of attachments), but in the RT wiki, I put the code 
for a perl program we used to convert a legacy ticket system to RT using 
API. Take a look, it might answer some of your questions. Hope this helps.

Kenn
LBNL

On 6/2/2009 8:23 AM, Kwasi Date-Bah wrote:
>
> _Issue_
>
>  
>
> My colleague and I have mostly completed the migration of our company 
> bugzilla database to request tracker.
>
> The issue I am currently encountering is that although the tickets 
> have migrated across, the actual body content
> of the ticket has not migrated across.
>
>  
>
> I have seen that the detail for a ticket should be held in the 
> attachments table.
>
> I would really appreciate any advise that you can offer me.
>
>  
>
> Thanks,  
>
> __________________________
>
> Kwasi Date-Bah
> Database Administrator
>
> Direct Line: +44 20 7813 9536
> kwasi.date-bah at snowvalley.com <mailto:sarah.clelland at snowvalley.com>
>
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>
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>
>  
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