[rt-users] Scrip Action clarification

Ruslan Zakirov ruslan.zakirov at gmail.com
Thu Jun 4 16:46:12 EDT 2009


NO. The only difference is the reply address of an email that is send
out of RT (notification). Reply using MUA to a comment email will end
up in RT as a comment otherwise it would be a reply.

On Thu, Jun 4, 2009 at 7:39 PM, GravyFace <gravyface at gmail.com> wrote:
> Thanks, Ken.
>
> On Thu, Jun 4, 2009 at 10:59 AM, Kenneth Marshall <ktm at rice.edu> wrote:
>> Yes.
>>
>> Ken
>>
>> On Thu, Jun 04, 2009 at 10:51:58AM -0400, GravyFace wrote:
>>> Ok, so "Notify AdminCcs" would be correspondence that the requestor would see?
>>>
>>> On Thu, Jun 4, 2009 at 10:48 AM, Kenneth Marshall <ktm at rice.edu> wrote:
>>> > A reply to the second one will go in as a comment, not a reply.
>>> >
>>> > Cheers,
>>> > Ken
>>> >
>>> > On Thu, Jun 04, 2009 at 10:46:28AM -0400, GravyFace wrote:
>>> >> Can someone clarify what the difference is between "Notify AdminCcs"
>>> >> and "Notify AdminCcs as Comment"?
>>> >> _______________________________________________
>>> >> http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users
>>> >>
>>> >> Community help: http://wiki.bestpractical.com
>>> >> Commercial support: sales at bestpractical.com
>>> >>
>>> >>
>>> >> Discover RT's hidden secrets with RT Essentials from O'Reilly Media.
>>> >> Buy a copy at http://rtbook.bestpractical.com
>>> >>
>>> >
>>>
>>
> _______________________________________________
> http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users
>
> Community help: http://wiki.bestpractical.com
> Commercial support: sales at bestpractical.com
>
>
> Discover RT's hidden secrets with RT Essentials from O'Reilly Media.
> Buy a copy at http://rtbook.bestpractical.com
>



-- 
Best regards, Ruslan.



More information about the rt-users mailing list