[rt-users] Scrip Action clarification

Kenneth Marshall ktm at rice.edu
Thu Jun 4 17:34:27 EDT 2009


Right, that is what I meant but you stated it more accurately.

Cheers,
Ken

On Fri, Jun 05, 2009 at 12:46:12AM +0400, Ruslan Zakirov wrote:
> NO. The only difference is the reply address of an email that is send
> out of RT (notification). Reply using MUA to a comment email will end
> up in RT as a comment otherwise it would be a reply.
> 
> On Thu, Jun 4, 2009 at 7:39 PM, GravyFace <gravyface at gmail.com> wrote:
> > Thanks, Ken.
> >
> > On Thu, Jun 4, 2009 at 10:59 AM, Kenneth Marshall <ktm at rice.edu> wrote:
> >> Yes.
> >>
> >> Ken
> >>
> >> On Thu, Jun 04, 2009 at 10:51:58AM -0400, GravyFace wrote:
> >>> Ok, so "Notify AdminCcs" would be correspondence that the requestor would see?
> >>>
> >>> On Thu, Jun 4, 2009 at 10:48 AM, Kenneth Marshall <ktm at rice.edu> wrote:
> >>> > A reply to the second one will go in as a comment, not a reply.
> >>> >
> >>> > Cheers,
> >>> > Ken
> >>> >
> >>> > On Thu, Jun 04, 2009 at 10:46:28AM -0400, GravyFace wrote:
> >>> >> Can someone clarify what the difference is between "Notify AdminCcs"
> >>> >> and "Notify AdminCcs as Comment"?
> >>> >> _______________________________________________
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> >>> >>
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> >>> >
> >>>
> >>
> > _______________________________________________
> > http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users
> >
> > Community help: http://wiki.bestpractical.com
> > Commercial support: sales at bestpractical.com
> >
> >
> > Discover RT's hidden secrets with RT Essentials from O'Reilly Media.
> > Buy a copy at http://rtbook.bestpractical.com
> >
> 
> 
> 
> -- 
> Best regards, Ruslan.
> 



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