[rt-users] RT 3.6.5 -- can I make URLs in ticket history clickable?

Drew Barnes barnesaw at ucrwcu.rwc.uc.edu
Fri Jun 5 08:53:41 EDT 2009



Beachey, Kendric wrote:
> I'm working on an upgrade from 2.0.11 to 3.6.5 (that's what the admins
> gave me) and getting all the pieces in place.
>
> Sometimes our users include urls in their replies, and our old 2.0.11 RT
> automatically turns these into clickable hyperlinks.  The new one is not
> doing this.  Is there a config setting or something that I am missing?
>   
http://wiki.bestpractical.com/view/ClickableLinks
> Thanks...
> --
> Kendric Beachey
>
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-- 
Drew Barnes
Applications Analyst
Network Resources Department
Raymond Walters College
University of Cincinnati




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