[rt-users] RT at a Glance only shows tickets from last 18 hours?

[Graham Ballantyne]

Hi all,

I have the global setting for RT at a Glance set to show the All New &  
Open tickets saved search. One of my users pointed out that the home  
page is only showing tickets updated in the last 18 hours - they have  
to click through to the search results page to see the full list.

Is this time limit a settable option? I don't see anything in the GUI  
or RT_Config.pm.

Cheers,
Graham.


-- 
Graham Ballantyne
grahamb at sfu.ca

Institutional, Collaborative & Academic Technologies
IT Services

Simon Fraser University
Burnaby, BC  V5A 1S6
www.sfu.ca/icat