[rt-users] RT at a Glance only shows tickets from last 18 hours?

[Emmanuel Lacour]

On Tue, Jun 09, 2009 at 10:57:06AM -0700, Graham Ballantyne wrote:
> Hi all,
> 
> I have the global setting for RT at a Glance set to show the All New &  
> Open tickets saved search. One of my users pointed out that the home  
> page is only showing tickets updated in the last 18 hours - they have  
> to click through to the search results page to see the full list.
> 
> Is this time limit a settable option? I don't see anything in the GUI  
> or RT_Config.pm.
> 

No, there is only a limit of number of results (10 results is the
default). This limit is configurable at system level and user level.