[rt-users] help in creating Scrips

[rmp dmd]

Thank you very much Drew. Your link definitely is a big help.

The syntax are quite different with the programming applications that I am
familiar (very few though).  It's very hard modifying it for our specific
use. Is there a guide about this?

For starters, someone kindly teach me the meaning of \w+) - (.*) (\w+) on

Subject =~ /\*\* PROBLEM (\w+) - (.*) (\w+) \*\*/ )

and *(\d\d\d\d\d\d?) on

$subject =~ /\D*(\d\d\d\d\d\d?)\D*/)


Thank you very much!
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