[rt-users] Scrip Help

[Kimberly McKinnis]

What if you put in something to pull info from the headers? I have a line in a scrip that determines which support account an email was sent to. It's empty if the ticket was sent through the GUI.

my $to = $self->TransactionObj->Attachments->First->GetHeader('To');

$RT::Logger->debug("To email was: $to");
.
.
.

________________________________
From: rt-users-bounces at lists.bestpractical.com [mailto:rt-users-bounces at lists.bestpractical.com] On Behalf Of Aaron Guise
Sent: Wednesday, June 10, 2009 5:47 PM
To: rt-users at lists.bestpractical.com
Subject: [rt-users] Scrip Help

Hi,

Is it possible to differentiate via Scrip whether a ticket is created via the RT Gui or an email being sent?  I cannot seem to come up with something concrete that works just yet.

Regards,

Aaron Guise
[http://www.guise.net.nz/images/signatures/mob.gif]027 212 6638
[http://www.guise.net.nz/images/signatures/email.gif]aaron at guise.net.nz<mailto:aaron at guise.net.nz>


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