[rt-users] RT 3.8.2 - Query Builder - Dashboards

[Cassandra Phillips-Sears]

No problem, MarcAnthony.
--
Cassandra Phillips-Sears
cassandra at bestpractical.com

Office Manager
Best Practical Solutions, LLC
http://www.bestpractical.com

On Jun 9, 2009, at 2:15 PM 6/9/09, MarcAnthony Barrette wrote:

> very helpful indeed, thanks for digging up this old post
>
> MarcAnthony Barrette
> Sr. Technical Support Manager
> e. MarcAnthony.Barrette at ThePortalGrp.com
> e. MarcAnthony_Barrette at Toyota.com
> m. 415.350.1143
>
>
> On Tue, Jun 9, 2009 at 10:50 AM, Cassandra Phillips-Sears <cassandra at bestpractical.com 
> > wrote:
> On Jun 8, 2009, at 5:51 PM 6/8/09, Matthew Seaman wrote:
> > MarcAnthony Barrette wrote:
> >> <snip>
> >> Also I would like to build a dashboard for Tickets Due Today and
> >> ones for
> >> Tomorrow. W/o having to go and change the Due is before <date> each
> >> day can
> >> It auto popolate based upon today's day +1 ?
> > You can use relative terms like 'today', 'tomorrow' or '3 days ago'
> > in the
> > time fields for date based searches.  They're interpreted every time
> > the
> > search is run.  That should be sufficient for you to build your
> > dashboards.
>
> Hello, MarcAnthony. If you are trying to use relative search terms
> like Matthew described, there is a thread in the archives that might
> help you; take a look at the "Relative Dates in Search" thread here:
>
> http://lists.fsck.com/pipermail/rt-users/2009-February/thread.html
> --
> Cassandra Phillips-Sears
> Office Manager
> Best Practical Solutions, LLC
> http://www.bestpractical.com
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