[rt-users] Question on use of Category in a scrip

[Cassandra Phillips-Sears]

It might be good if someone could update the wiki with this code, but  
I don't think I should be the one to do it as I'm not a programmer. ;)  
I think it might be helpful for others trying to answer this question  
in the future.
--
Cassandra Phillips-Sears
Office Manager
Best Practical Solutions, LLC
http://www.bestpractical.com

On Jun 10, 2009, at 11:12 AM 6/10/09, Rémi wrote:

> Hi Ken,
>
> here is the code I use to do what you want (quite painful like Jesse  
> says ...)
>
> my $CustomFieldObj = RT::CustomField->new($_[0]->CurrentUser);
> $CustomFieldObj->LoadById($field);
> my $CFVs = $CustomFieldObj->Values;
> while ($CFVs and my $value = $CFVs->Next ) {
>        if ($value->Name eq $_[0]->FirstCustomFieldValue($field)){
>                    return $value->Category;
>         }
> }
>
> ($_[0] is a the Ticket object and $field is the CF id)
>
>
> Rémi
>
>
> 2009/6/9 Ken Crocker <kfcrocker at lbl.gov>
> Jesse,
>
>
>     Painful?? Please explain. I'd love to hear it.
>
> Kenn
> LBNL
>
>
> On 6/9/2009 11:56 AM, Jesse Vincent wrote:
>>
>> On Tue  9.Jun'09 at 11:26:08 -0700, Ken Crocker wrote:
>>
>>> Jesse,
>>>
>>>     I was thinking that that particular command gave me the Custom  
>>> Field value
>>> only. I don't see where the "category" value for that CF can be  
>>> determined from
>>> that code.
>>>
>> Indeed. I misread your question.  Category is an attribute of the
>> CustomFieldValue, itself.   Getting at it will require some more work
>> and will be a bit painful
>>
>>
>
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