[rt-users] Question re: RT-Extension-CommandByMail

GravyFace gravyface at gmail.com
Fri Jun 12 13:51:20 EDT 2009


Looks like using CommandByEmail is going to be extremely useful
(especially for setting ownership of tickets), but I have a couple of
questions:

1. is it stable under 3.8.2?

2. I'm assuming it uses the rt-mailgate (and thus my PostFix aliases),
but to what action is it tied into?  i.e. If I'm setting the owner, I
don't really want commands and/or message to go out as correspondence
or comments for that matter.



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