[rt-users] Question re: RT-Extension-CommandByMail

GravyFace gravyface at gmail.com
Tue Jun 16 22:14:13 EDT 2009


On Tue, Jun 16, 2009 at 5:00 PM, Kevin Falcone<falcone at bestpractical.com> wrote:

> No, it works by parsing comments/replies for action commands that
> are documented in the README.

Ok, it sounds like the comment or correspondence is saved with the
ticket as normal.  Is this correct?  If so, are the commands stripped
out after being parsed or do those show up in the
comment/correspondence body?



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