[rt-users] link from ticket with CFs as areguments

[Kevin Falcone]

On Jun 18, 2009, at 10:39 AM, Kim Jones wrote:

> Has anyone here figured out or can offer advice as to how to add to  
> the ticket metadata page a link to an external form with CFs in the  
> link arguments?
>
> As part of resolving  a ticket we need to use another online form.  
> We'd love to have a link on the ticket metadata page to that form  
> that includes arguments with the values of CFs so that these values  
> will appear in the appropriate places in this other form when we get  
> to it.
>
> So if my custom fields are:
>
> LRCID and title
>
> we'd like to addd a link like this:
>
> http://blah/form.php?LRCID=378548&title=foobar
>
> We are using RT 3.8.2.

You can do this for a single CF using the "Link values to" field on  
the Custom Field Basics page
If you need to include multiple CF or ticket fields in the external  
link, you'll need
to write some code

-kevin

-kevin

>
> Thanks for your help,
> K
>
>
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