[rt-users] Difference between a CC and a Requestor

[Richard Brady]

Hi folks

I am struggling to understand the difference between a CC and a Requestor?
When adding extra people to a ticket, it's not clear whether they should be
added as one or the other.

Any clarification would  be much appreciated. (I have looked for
documentation on this but have not found much).

Richard

--
Richard Brady
T: +44 (0)7771 623 348
E: rnbrady at gmail.com
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