[rt-users] Filtering watcher emails
Dominic Lepiane
Dominic.Lepiane at ptgrey.com
Wed Jun 24 17:57:58 EDT 2009
Dear RT Users,
We've got RT 3.8.3 and we're wondering if it is possible to
differentiate between emails received as a queue watcher versus emails
received as a ticket owner. Right now, there's nothing I can see in
the email headers (or message) that I can filter on.
Does anyone have any suggestions?
Thanks in advance,
--
Dominic Lepiane
Network Administrator
Point Grey Research
"You've got to take the bitter with the sour."
- Samuel Goldwyn
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