[rt-users] Duplicate notifications on merge ticket?

[icydee]

Justin
Have a look at the difference between TransactionCreate and 
TransactionBatch for your scrip. I think you want TransactionBatch.

By default RT does not enable the TransactionBatch stage, you have to 
turn it on with the

Set($useTransactionBatch, 1);

in your config file.

Regards
Ian

Justin Pratt wrote:
> RT 3.8.1 - I am trying to write a scrip that sends notification to 
> adminCCs when a ticket is merged. My user-defined condition is:
>
> my $txn = $self->TransactionObj;
> return 0 unless $txn->Type =~ /^AddLink$/i;
> return 0 unless $txn->Field =~ /^MergedInto$/i;
> ... etc etc ...
> return 1
>
> However it seems that merging a ticket creates two of these 
> transactions, and my notifications are sent twice. Suggestions?
>
> Thanks,
> Justin
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