[rt-users] Extracting Custom Fields from Email

Roderick A. Anderson raanders at cyber-office.net
Fri Jun 26 16:38:15 EDT 2009


Roderick A. Anderson wrote:
> Anyone one have a set of instructions (I've looked at and tried the 
> wiki, read the Harrier book for some background, and tried several 
> configurations) for setting up RT to _process_ the custom fields out of 
> an email.

Turns out it was a mistake on my part.  I kept sending to the wrong 
queue/email address.

Works now.


\\||/
Rod
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