[rt-users] Version 2.0.15 feature - 25 highest priority tickets I requested..

[Ruslan Zakirov]

Build a query in the query builder using buttons or advanced:

(Status = 'open' OR Status = 'new') AND Requestor.id = '__CurrentUser__'

Save this query at system level. Add this query to the RT at glance of
all users using UI->Configuration->RT At Glance.

I think this should work.

On Mon, Jun 29, 2009 at 10:00 PM, Roderick A.
Anderson<raanders at cyber-office.net> wrote:
> I finished the migration from 2.0.15 to 3.8.4 and all seems to be
> working well but ... have a user (actually the boss) asking where the
> entry for "25 highest priority tickets I requested.." went.
>
> I don't see anything that seems similar in 3.8.4 nor anything in the
> Harrier book or on the wiki.  Nothing much useful searching with Google
> either.
>
> If this have been covered/discussed before point me to the month and
> year (or message) and I'll figure it out.  Otherwise any suggestions,
> thoughts, or ideas are appreciated.
>
> How to get  "25 highest priority tickets I requested.." on the "RT at a
> glance page."
>
>
> \\||/
> Rod
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-- 
Best regards, Ruslan.