[rt-users] Asset tracking, multiple Contacts in same company, Custom fields, RTFM and more

[Alex Young]

Have a look at RTx-EmailCompletion. If you start typing a user's name or
email address it will bring up a list of emails, much like any other
mail client. It gets the info from the RT database or from LDAP.

-----Original Message-----
From: rt-users-bounces at lists.bestpractical.com
[mailto:rt-users-bounces at lists.bestpractical.com] On Behalf Of who else
Sent: 01 March 2009 14:22
To: rt-users at lists.bestpractical.com
Subject: [rt-users] Asset tracking, multiple Contacts in same company,
Custom fields, RTFM and more


Finally:

If i create a new ticket, the client field has to be filled in with the
emailadress of the client. As far as i know, this is a textentry box at
creation time. I'd like to have a searchfield for the users and a "go"
button, so the help desk monkey can enter it right away, not having to
save
it first and then edit it one more time to add the user.