[rt-users] HTML Displayed by default if exists RT 3.8.0
Aaron Guise
aaron at guise.net.nz
Mon Mar 2 05:40:27 EST 2009
Hi Everyone,
I have a question regarding the Ticket History, At the present time when
viewing the ticket history it shows the content matching text/plain by
default. What ideally I would like to do is have it display the text/html
version if it exists. i.e emailed from outlook with s table, it is stupid
but our users seem to love these things. But I can see the definite benefit
in having the info in a table also.
Any ideas whether;
1. This is possible?
2. Where should we look?
--
Regards
Aaron
-------------- next part --------------
An HTML attachment was scrubbed...
URL: <http://lists.bestpractical.com/pipermail/rt-users/attachments/20090302/241c4cfc/attachment.htm>
More information about the rt-users
mailing list