[rt-users] Stop emails being sent for certain email addresses

Aaron Guise aaron at guise.net.nz
Tue Mar 3 00:53:26 EST 2009


Thanks Matt,

I never thought of that, I'll give that a go it appears for some of the
emails at least it will work.  But alas some are hard coded and cannot be
changed,

On Tue, Mar 3, 2009 at 3:47 PM, Matt Hoover <mhoover at thectogroup.com> wrote:

> We have a similar situation.  We just changed the from address to be
> noreply at rt.domain.com.  We then create an alias for noreply and send it to
> /dev/null.
> You could write scrips for this as well.  Above is just an easy way without
> having to write anything.  We let RT do its magic, but then just trash the
> emails.
>
> Matt
>
> On Mon, Mar 2, 2009 at 4:04 PM, Aaron Guise <aaron at guise.net.nz> wrote:
>
>> Hi,
>>
>> Presently we have several servers which send a notification email to our
>> RT instance.  I just wondered does anyone no of a way that we can prevent
>> auto-replies and resolved emails going to these email addresses.  The reason
>> being is it is just servername at ourdomain.co.nz which is not setup as a
>> mailbox and causes sendmail of course to log it's inability to send it and
>> bounced mail recorded in our exchange server. Can we do this?
>> --
>> Regards
>>
>> Aaron
>>
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