[rt-users] N newest tickets on RT at A glance shows only m<N tikets

[Kevin Falcone]

On Mar 3, 2009, at 9:19 AM, Igor Mosyagin wrote:
> Found a strage behavior of RT since more queues and permission- 
> specific groups were created. I'm new to list, but was unable to  
> found anything familiar there or any solutions on the net. The  
> problem, however, is the same as described here: http://www.gossamer-threads.com/lists/rt/users/82465 
>  . The brief summary follows:
>
> For example, 10 newest tickets are ten newest global tickets, which  
> then are filtered using user-defined permissions, resulting in less  
> or none tickets shown. How can I change it behavior? Is this a bug  
> or a feature?
>
> Thanks in advance.
>
> I am using RT 3.8.1 on linux with mysql 5.0.75
>
> P.s. Proposed Set($UseSQLForACLChecks, 1); in RT_SiteConfig.pm  
> didn't solved my problem (I was also unable to found any info on  
> this variable in RT_Config.pm)
>
That config option was added in 3.8.2
Upgrade and try it again

-kevin